How to stop apple music from taking over your iphone’s play button

My iPhone 6S seems to stop playing music both from iTunes or Spotify when I open the camera to take a photograph. I assumed there would be some obvious way to allow it to continue playing. It’s a bit annoying to be honest! I just want to continue listening to my music whilst taking photogrsphs.

I can’t find anything on the web. Or on here. Can’t find anything on the phone. It didn’t happen with my iPhone 5.

If anybody knows anything or has any idea if this is actually a design feature or just annoying I’d appreciate any advice!

iphone 6S iOSX 9.0.1

Posted on Sep 25, 2015 2:21 PM

Helpful answers

OK good news I got my phone working again AND I got to speak to a helpdesk rep in the USA I believe who told me they are fixing this issue in a coming update. So that’s promising they’re finally listening. Pretty bad they let this bug stay around so long!

Oct 6, 2015 4:14 PM

you can log a callback from Apple or a Genius Bar appt both free. I’m going to book a call.

Sep 27, 2015 1:34 AM

I have the same issue. This needs to be fixed.

Sep 25, 2015 8:53 PM

I Have just realised I have this same issue too! This is one of my major workflows I walk, listen to music and take photos! It’s a major deal breaker for me! even my 4S on iOS 9 doesn’t have this issue which was what I’ve been using up till this upgrade to the 6S. I have 14 days to get a refund and if it’s not going to be fixed I am seriously thinking of changing phones. This seems like it must be a trade off for the new 12MP camera but thats a bad call if so. I’d prefer if they could just limit it for say live photos which may be understandable. I love the Live Photos but come on Apple – normal photos and no music?

Does anyone know if the iPhone 6 has this issue?

Sep 27, 2015 12:06 AM

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I have the same issue. This needs to be fixed.

Sep 25, 2015 8:53 PM

Same thing when trying to take picture while listening to podcasts. As soon as camera app opens the podcasts stops.

Sep 26, 2015 5:54 AM

I have the same issue. iPhone 6s Plus. As soon as camera app opens, the music stops.

Sep 26, 2015 4:43 PM

okay interesting update, when I was testing I was using Bluetooth headphones, when playing music out of iPhone speaker it will usually studder when the camera app launches but will allow music to play while taking photos.

Sep 26, 2015 4:46 PM

I Have just realised I have this same issue too! This is one of my major workflows I walk, listen to music and take photos! It’s a major deal breaker for me! even my 4S on iOS 9 doesn’t have this issue which was what I’ve been using up till this upgrade to the 6S. I have 14 days to get a refund and if it’s not going to be fixed I am seriously thinking of changing phones. This seems like it must be a trade off for the new 12MP camera but thats a bad call if so. I’d prefer if they could just limit it for say live photos which may be understandable. I love the Live Photos but come on Apple – normal photos and no music?

Does anyone know if the iPhone 6 has this issue?

Sep 27, 2015 12:06 AM

I have the same issue with my 6S model with iOS 9.0.1. The camera app did not mute/stop the music on my 5S model with the new iOS 9.0.1. And I agree with most of you. This is a deal breaker for me too.

This most be a software (app) problem rather than hardware. I suspect the camera app made for the 6S model that is to blame and that is causing the music to stop. I had another app on my 5S model that did exactly the same thing. This was after an app update rather then a iOS update.

Does anyone know how to contact apple’s team to have this mute function in the camera app removed?

Sep 27, 2015 12:45 AM

you can log a callback from Apple or a Genius Bar appt both free. I’m going to book a call.

Sep 27, 2015 1:34 AM

Perhaps we should all log it as a bug then if nobody thinks it should be doing this. Does anyone know where the page is that you do this on?

On another note I have no idea what Live Photos are. :-/

Sep 27, 2015 1:37 AM

LIve photos is the centre circle icon in camera app. It’s takes video before and after the picture. You can then push on the picture and see it like a short video. It’s very cool. Info here:

IM logging a support call here: I’ll post the results of the call here. Be good if others can too so we can find out the right answer and put pressure on them to fix it.

Sep 27, 2015 1:59 AM

Hi. I found a Apple site where you can forward your feedback, comments.

Sep 27, 2015 2:04 AM

I think you are spot on. I remember when using the camera app on the 5S and switching to film video. the music stopped.

Now when the new 6S have the (according to me) redicilous “Live” functions when taking pictures (takes a short video when taking a picture) the camera app is always a kind of video camera function and therefore behaves similar to the video camera and stops all the musik and podcast players.

We can choose to switch off. or not to use the “Live” function and it won’t take the video. However it doesn’t let the musik or podcast to play on. I will suggest Apple to change this so when the “Live” function is switch off, it won’t have an impact on any music or podcast player.

Sep 27, 2015 2:25 AM

I spoke to Apple and that’s pretty much what he said. The music stops when you switch to video mode so that it can record audio. This is the same for live photo too, it records a frankly pointless snippet of audio and video at the same time. Which is great if you’re always taking photos of your friends falling over but pretty pointless if you’re stills of buildings, landscapes or whatever.

He did say that if you have live photo off and switch to photo mode it should carry on playing but it doesn’t on mine. He’s asked me to restore the phone and see if that makes any difference. If not I guess it’s a bug or they haven’t thought it through properly.

i dong know if you can disable Live Photos. If you can I guess that might work.

Sep 27, 2015 2:56 AM

Thank you for taking the time to make the call and to share it with us.

You can’t disable the Live Photos but you can switch it off at the top when camera is opened (round icon in the middle) and it won’t record any video. Well I guess this is a bug then. Sounds like they have an idea on how they want this to work (not interrupting a player when using the camera app without the “Live” function).

Cant believe they suggest to restore the phone as it is loads of work setting up the phone again.

If anyone does restore the phone and have got this to work, please share with the rest of us.

As many as possible. please log this as a bug and hopefully it will be gone in the next coming patches and updates.

Can anyone please tell me how to turn off Music background activity? Music is using 27% of my battery and I don't even listen to any music at all! I've just installed Runkeeper, which maybe linked to Music. There is no option to disable Music background app refresh. Can anyone help please?

[Re-Titled by Moderator]

iPhone 5c, iOS 8.4

Posted on Aug 1, 2015 4:01 AM

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So you don’t listen to music via Runkeeper when you run?

Also, do you have automatic downloads turned on?

Aug 1, 2015 4:15 AM

Thanks for replying quickly. No I don’t listen to music at all I have no tracks in my library at all. Can you explain automatic downloads please? Where can I find it?

Aug 1, 2015 6:09 AM

I am seeing the same thing. The Music App (Background Activity) is making up 20 – 30% of the battery usage on my iPhone 4s with iOS 8.4 and I do not play music at all on the phone. I have tried turning off “Apple Music” in settings, but this has had no effect. As you say, there is no way to stop background refresh for this app. It is very frustrating.

Automatic downloads are found in Settings > iTunes & App Store. I have these turned off for all three as well as Use Cellular Data turned off, so this is not causing the issue.

Aug 1, 2015 11:35 AM

I have the same issue, I’ve spend the last week going over all the setting and even doing a reset on my settings. I have background app refresh turned off and automatic downloads disabled.

Aug 6, 2015 10:33 AM

Background refresh being off doesn’t help for the Music app – it’s one of those apps that run in the background anyway!

I did a few things that seemed to have helped and I’m no longer seeing the Music App show up in battery usage. I don’t know for a fact that this is what made the difference or if it was just coincidental. I’d be interested to know if others try this and find that the Music App no longer draws down the battery.

Settings > Music > Turn off “Show Apple Music” (Note – I never joined Apple Music so I’m seeing a “Join Apple Music” Link. If you’ve already joined Apple Music, you might want to cancel to see if that helps. I also went to iTunes on my Mac (uses the same Apple ID) and made sure I wasn’t linked to the Apple Music subscription service (since I used to use iTunes Radio) by logging out – did this on all devices that use my Apple ID.

Also,on the iPhone:

Settings > General > Restrictions > Turned off “iTunes Store”, “Apple Music Connect” (and iBooks Store and Podcasts for good measure).

I also made sure that the Music App was turned off under Settings > Cellular > “Use Cellular Data for” I didn’t want this background activity to burn up Cellular Data as well as battery!!

If it does, indeed, turn out that this was caused by the new Apple Music subscription service trying to connect in the background and wasting the battery (and using Cell Data), I would be pretty upset. It seems like Apple is more and more rolling out this stuff that, if you don’t want it, you have to hunt down in settings a way to turn it off. If it was just coincidental, I’m still not happy given that the music app was somehow “enabled” in the background even though I wasn’t intentionally using it.

OK, you tried Apple Music. It’s only been a day, but you already don’t think it’s for you. But it’s completely taken over your Music app and you want to go back.

Sorry, Jack. There is literally no way to back to the version of the Music app you had in iOS 8.3, but you can scrub a lot of the Apple Music stuff out of your Music app by…simply turning off Apple Music.

The day the Music died

Just head to Settings, scroll down to Music, and tap that for the Music app’s, uh, settings. You’ll see a “Show Apple Music” slider. Turn it off.

There it is. Turn that off. That’s it.

This doesn’t delete your Apple Music account or nuke your Apple Music collection or saved playlists or anything. Apple Music will stay visible on any other device you have it enabled on. If your trial is already over and you’re now paying monthly, you’ll still be charged monthly. (To turn off the subscription itself, see here.) You just won’t see Apple Music in that Music app anymore.

The Radio and Connect tabs stick around, although you can hide Connect in Settings > General > Restrictions.

Instead, you’ll see another refreshed Music app, with the same cool icon with its cool gradient of neon color. Inside, the For You and Now tabs are gone, and with them the bulk of Apple Music. The tabs along the bottom include My Music, Playlists, Radio, and Connect. (If you turn off Connect in Settings > General > Restrictions, you lose the Connect tab, but nothing replaces it.)

The My Music tab shows your iTunes purchases and songs you already synced to your library. It defaults to Album view, with a side-scrolling Recently Added list on top. Tap the word Albums to switch the view to Artists, Songs, Music Videos, Genres, Composers, or Compilations instead. A switch here labeled “Show music available offline” removes any iTunes in the Cloud purchases and only shows music stored locally on your device.

Over in the Playlist tab, you’ll find your playlists as well as any Apple Music playlists you already saved to your collection (since you didn’t really quit Apple Music, you just banished it). The Radio tab has some Apple Music goodness too, namely Beats 1 radio, along with a list of other stations. Sadly, you can’t save these as favorites like you could before.

If you miss Apple Music, it’s no problem to just head back to Settings > Music to turn it back on. You can toggle Apple Music on and off in iTunes too, in iTunes > Preferences > General.

Apple Music is a great alternative to Spotify or other streaming music services if you like Apple’s products. Instead of paying $.99 cents per song on iTunes, you can listen to all the songs you want over the web for $9.99 per month. But the Apple Music app that launched yesterday might destroy your iPhone’s battery.

I downloaded Apple Music as part of the iOS 8.4 update yesterday and played around with it during the afternoon. I listened to Apple’s live radio station, Beats 1, looked for my favorite musicians (sorry, there’s no Prince in the catalog), and generally enjoyed the service. By the end of the day, my iPhone’s battery was barely hanging on.

Turns out, I’m not the only person having this problem:

Anybody noticing iOS 8.4 / Apple Music is a big battery hog? I was at 100% at 9:15 when I finished installing, now at 38% 1.5 hours later.

Apple music: a blessing My battery life: bye boo!

— sylvie (@joelftandy) July 1, 2015

I literally haven’t even launched the Music app on iOS 8.4 on my 6+ yet, let alone played Apple Music. Battery still drains fast. 1%/min.

— Dave Hamilton (@DaveHamilton) July 1, 2015

Apple Music: Now the new music app burns even more battery.

— PJMS (@project_ms) June 8, 2015

besides @AppleMusic / @Beats1 draining my poor ol 4S battery very heavily, I love it! very future

— Sleepy Tom (@reallysleepytom) June 30, 2015

@mnickrowe @AppleMusic yeah drains the battery like no tomorrow and the phone heats up a lot, but deffo worth giving it a go, it’s ace 🙂 x

Some users are reporting huge battery drains, especially on old devices like the iPhone 4S. And when your phone is overheating, you know it’s not using power efficiently.

I decided to run two decidedly unscientific tests. First, I’d listen to Beats 1, Apple’s24-hour online radio station, without turning on the screen except for a few notifications. My iPhone 6 was connected to Wi-Fi and it had Bluetooth and GPS on as well. After an hour listening to top iTunes hits live from New York, my battery had drained about 7 percent. For a second test, I streamed music for an hour, without using my phone to surf the internet or check on apps, although I did switch artists and playlists a few times. About 11 percent of my battery drained during this test.

Finally, I tried another test: your iPhone keeps track of which apps are using the most battery in its settings. When I checked it, Apple Music had used 30 percent of battery, making it the most power-hungry app on my phone over the past 24 hours. To be fair, that might be because I used Apple Music more than other apps during the same period of time.

Apple Music, and streaming music services in general, can be hard on your smartphone’s battery. Photo: Screenshot

Of course, it’s logical that streaming music might use more power than playing music files — when a smartphone is connecting to Wi-Fi or a cellular tower, that requires power. But Apple Music isn’t the only streaming music service. In fact, Spotify, another streaming music service, has been called one of the five worst apps for draining battery. In fact, streaming music apps in general are notorious for being power-hungry.

Does Apple Music use more battery than its rivals? According to a tweet from Verge writer Chris Ziegler, it does appear to drain battery faster than Spotify or Tidal.

so this is interesting: I’ve been using tidal, spotify, and apple music equally today. look at their battery usage

— Chris Ziegler (@zpower) June 30, 2015

None of these tests prove anything, really — there are simply too many variables affecting iPhone battery life to single out Apple Music as the main culprit. But they certainly seem to indicate that Apple Music is in the ballpark of apps that require a lot of power.

Apple did not respond to a request for comment. If you want to conserve your battery life, you can try downloading songs onto your device’s local storage instead of streaming them from the web. You can find songs you’ve stored locally in the My Music tab at the bottom of the Apple Music app. Alternatively, you could try to subscribe to Spotify or Tidal, which appear to have slightly more efficient apps when it comes to battery life. You can also fully close out the Apple Music app when you’re not using it: double tap on your iPhone’s home button and swipe up on the Apple Music card.

For the past few years, Apple has chosen to make its newest iPhones thinner instead of including larger batteries. Apple argues that most users charge their phones at night, while they sleep. So you only need to make it through a day. But if using Apple’s own music app means that music lovers will be reaching for their chargers at the end of the day, perhaps paying $.99 cents for individual songs wasn’t so bad after all.

The Apple Music app is your one place to manage and listen to your music library. And if you subscribe to Apple Music, you can stream millions of songs, discover new music to add to your collection, and access your music library on your other devices.

Explore the Apple Music app

To navigate the Apple Music app:

• On your iPhone, iPod touch, or Android device, use the tabs at the bottom of the screen.
• On your iPad or Mac, use the sidebar.

Library

Library is where you can find all of the music that you’ve imported, purchased from the iTunes Store, added from Apple Music, and your playlists. And your library is organized by category so you can view your music by artists, albums, or songs.

Listen Now

If you subscribe to Apple Music, you can find your favorite music and discover more music you’ll love in Listen Now. You can also see a summary of your Top Picks, including your favorites, music recommendations based on what you listen to, and more. And as you play music, Apple Music learns what you love and organizes suggestions for music you might like in Listen Now.

Browse

If you subscribe to Apple Music, you can discover new releases. Check out music that’s topping the charts. Tune in to Apple Music TV to watch a live stream of music videos.* Browse playlists created by music experts, and so much more.

*Apple Music TV is currently available only in the United States and can be accessed without an Apple Music subscription.

Radio

Tune in to Apple Music’s live radio stations to hear shows hosted by the biggest names in music. Stream broadcast radio stations from all over the world. And create your own stations from the music you love. Learn more about listening to the radio in the Apple Music app.

Search

Use Search to find music you want to play. Quickly switch between searching your own library and the Apple Music catalog. Search by lyrics, browse categories, and get suggestions as you type to help you find what you’re looking for.

Play and control music

Tap or double-click a song to play it. To control playback on your iPhone, iPad, iPod touch, or Android device, tap the player at the bottom of the screen. On your Mac, use the controls at the top of your screen.

You can turn shuffle and repeat on or off by asking Siri, or by using the controls in the Apple Music app.

Play a song, then let Autoplay pick similar songs to play next. Or queue up music that you want to play next.

Discover the words to your favorite songs. Or follow along as you listen with perfectly timed lyrics.

Is there anything I can do to speed up the sync with my brand new, shiny Apple Watch? So far, 3 of 121 songs have synced and it has been over 7 minutes. Feels like we’re back in the 90s with dial up!

Apple Watch Series 3, watchOS 4.2

Posted on Jan 23, 2018 1:29 PM

Helpful answers

Okay, I had this same; if not very similar problem; myself. I tried turning off my watch and restarting, I tried turning off my iPhone and restarting. And I tried some other things and none worked until I did what I am about to describe below, step by step which seemed to heal me. First off, I have an iPhone 6 Plus and I have two apple watches: a series 2 and a series 3 with cellular. I had the song updating issue on both of my watches, not just one of them. And, to be clear, my updating issue was that the songs took a very long time to update to my watch(es). When there was any progress at all, it would be about one song per 20 minutes or more. It finally got to the point that no songs would even update to the watch: I would instead see a message like: updating song 120 of 175. And that message would be there for hours and hours with no progress. If this is your issue, please see what I did below. I could guess as to what the root cause was, but I won’t do that. I will just tell you what I did that seemed to heal me. I hope it heals you too. I don’t know if every single step is critical but it wouldn’t hurt to do everything I did (because I didn’t do anything too crazy like resetting the watch or removing a watch setup from the phone). And while I have two watches, I did the following steps, one by one for each watch. so, for my two watches, I went through the steps twice (once per watch).

Here, then, is what I did:

1. On your iPhone, turn Bluetooth OFF. (Bluetooth is how you phone and your watch communicate.)

2. On your iPhone, go to the WIFI settings. Then “FORGET” the WIFI network that you are currently connected.

3. At this point your Bluetooth should still be OFF. And NO network should be connected to your phone. If you have WIFI networks automatically connecting to your iPhone (shame on you) you need to stop those. The objective is to NOT turn WIFI off but to keep WIFI on but have NO WIFI networks connected to your phone.

4. Again, don’t continue until you have ensured no WIFI networks are connected to your phone while your WIFI toggle is still on (green)

5. Now, and this may seem odd but please do it, reconnect to WIFI. Don’t connect to a 5GHz network–this is not compatible with apple watches. My wireless router transmits both a non 5GHz signal and a 5Ghz signal, yours may as well. It is important that you connect to the non 5GHz WIFI signal (presumably the 2.4GHz signal).

6. At this point, on you iPhone: Bluetooth is STILL off (Step 1 of this instruction sheet) and WIFI is connected to the WIFI network you just selected.

7. Now check out your watch (these steps work best if the watch is on your wrist and you have unlocked it). Verify your watch is NOT connected to your iPhone. You should see a red X at the top of the watch or NOT CONNECTED in red font or something similar to indicate that your watch is not connected to you iPhone.

8. On the iPhone, turn Bluetooth ON. (This will re-establish an iPhone to watch connection.)

9. Check out you watch. You should now be connected to your iPhone. Your red X or disconnected message should be gone.

10. On the iPhone, now, turn Bluetooth OFF and turn WIFI OFF. That’s right, turn them BOTH OFF on your iPhone.

11. Now, it may take several seconds, but your watch is going to do something pretty cool and perhaps you may have never realized it could do such a thing: it is going to be connected to your WIFI directly without leveraging your phone. But before we get ahead of ourselves we need to make sure that the iPhone to watch connection is truly disabled. For me, I had to do some unexpected things because the watch really wants to stay tethered to your phone. To make sure you really get iPhone talking to a WIFI without leveraging your iPhone, do step 12 (the next step now).

12. I didn’t think this was necessary and perhaps I was just being impatient but I finally turned airplane mode ON on the watch. After 15 or 20 seconds, I turned airplane mode back to OFF on the watch. At this point, verify that on your iPhone that airplane mode is OFF (my airplane mode went ON on my iPhone when I turned airplane mode ON on my watch). So verify that airplane mode is OFF on your iPhone and that Bluetooth and WIFI are still OFF on your iPhone.

13. Okay, at this point your watch is doing something very powerful, it should be connected to WIFI completely independently of your watch. To prove it, raise your wrist (or however you activate Siri on your watch) and ask Siri about the weather outside: “Hey Siri, is it going to rain outside?” Siri should answer you. If Siri answers you, you have validated that your watch is no longer connected to your watch and is connected to WIFI directly. Ask Siri another question like: “Hey Siri, what time is sunset (or sunrise) today?” Again Siri should answer.

14. For me, I think forcing Siri to get on my good 2.4GHz WIFI signal was the key to fixing this whole issue. I could be wrong but that is my opinion. (So step 14 is just my editorial, no real steps to execute).

15. Now, go back to your iPhone. On you iPhone, turn Bluetooth ON and turn WIFI ON.

16. Take your watch off and attach it to your apple watch charger.

17. On your iPhone, go to the watch app and select Music to see if music is now updating to your watch. Be patient, it does take several seconds (maybe 30 to 90 seconds) for your iPhone and apple watch to engage and start the music updating process. The good news is that after that initial handshaking is completed, your songs should start flowing into your watch. For me, the songs starting importing into the watch at the rate of about one song per 20 seconds. Some songs took 30 seconds, some songs took 7 seconds. But songs definitely were moving SIGNIFICANTLY better than before.

18. On one of my watches (remember I had to do this for both of my watches) songs were still not moving onto my watch. Maybe I was just being impatient but nonetheless: I unlocked my watch while on the charger and navigated to the music icon. I clicked on the music icon and while scrolling through albums, I noticed that for the New Music Mix playlist and the Favorite Mix playlist and the Chill Mix playlist all had the “swirling circle” appearing in the lower right hand corner of the playlist covers which, to me, meant they were busy (or just plain confused) with those playlists. Therefore, I went back to my iPhone and and turned the slider OFF for the New Music Mix, Favorite Mix, and Chill Mix. I waited a 10 or 20 seconds and turned the slider back ON for those 3 playlists and the song progress started. And to push my luck, I added a favorite compilation album to make sure those songs (the entire album) was imported into my watch. I am happy to say, the album loaded those several songs, too, into my watch at the rate mentioned above.

THAT IS WHAT I DID. I HOPE IT WORKS FOR OTHERS THAT MAY A SIMILAR ISSUE. AGAIN, I SUPPOSE MY STEPS, OR AT LEAST SOME OF THEM MIGHT BE TECHNICALLY UNNECESSARY, BUT THIS IS WHAT WORKED FOR ME. GOOD LUCK TO ALL OF YOU. AND YES, I AM HAPPY AGAIN! I HOPE YOU WILL BE TOO.

If you subscribe to Apple Music, you can turn on Sync Library to access your music library and music that you’ve downloaded from Apple Music on all of your devices.

Here’s what you need

• Update your iPhone or iPod touch to the latest version of iOS, iPad to the latest version of iPadOS, or Mac to the latest version of macOS. On a PC, make sure you have the latest version of iTunes for Windows.
• Subscribe to Apple Music or iTunes Match. you use with Apple Music or iTunes Match.
• Connect your devices to the Internet over a Wi-Fi or mobile network. On a Mac or PC, you can also connect to the Internet using Ethernet.

Apple Music availability varies by country and region. Find out what’s available in your country or region.

Turn on Sync Library

On the latest version of iOS, iPadOS and macOS, Sync Library is turned on by default. If you turned off Sync Library, you can turn it back on. Just follow the steps below for your device.

On your iPhone, iPad or iPod touch

1. Go to Settings > Music.
2. Turn on Sync Library. If you don’t subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.

If Sync Library is being updated or is turned off, you’ll see a message at the top of the Library tab in the Apple Music app.

On your Mac

1. Open the Apple Music app.
2. From the menu bar at the top of your screen, choose Music > Preferences.
3. Go to the General tab and select Sync Library to turn it on. If you don’t subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.
4. Click OK.

If you have a large music library, it might take some time to upload and sync your music library across all of your devices.

On your PC with iTunes for Windows

In iTunes for Windows, iCloud Music Library isn’t turned on by default. To turn on iCloud Music Library:

1. Open iTunes.
2. From the menu bar at the top of your screen, choose Edit > Preferences.
3. Go to the General tab and select iCloud Music Library to turn it on. If you don’t subscribe to Apple Music or iTunes Match, you won’t see an option to turn on iCloud Music Library.
4. Click OK.

If you have a large music library, it might take some time to upload and sync your music library across all of your devices.

On other devices

If you subscribe to Apple Music, you can also access your music library – without having to turn on Sync Library – on other devices that support the Apple Music app and on

If you don’t subscribe to Apple Music

• If you only want to sync your existing music library across all of your devices, and not any music from the Apple Music catalogue, you can subscribe to iTunes Match on your computer. iTunes Match lets you access your music library on any Apple device or a PC with iTunes for Windows.
• If you buy music from the iTunes Store, you can redownload your past music purchases on your Apple device or a PC with iTunes for Windows.
• You can also manually sync music from your computer to your iPhone, iPad or iPod touch.

Need help?

• If you sign out of your Apple ID or cancel your Apple Music or iTunes Match subscription, you won’t be able to access and sync your music library on all of your devices. The original song files will remain on the device they were uploaded from.
• Apple Music isn’t a backup service. Make sure you back up your iPhone, iPad, iPod touch, Mac or PC so you have a copy of your music and other information in case your device is ever replaced, lost or damaged.
• You can have up to 100,000 songs in your music library. Songs you buy from the iTunes Store don’t count towards this limit.
• If a song is greyed out, incorrect music plays or you can’t access your music library, find out what to do.

Learn more

• Find out how to join Apple Music.
• Find out more about the icons you might see next to songs when you turn on Sync Library.
• If Sync Library is turned on, a song that you delete from one device is deleted everywhere.
• Find out what to do if songs in your music library are greyed out.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

There’s a new camera feature on iPhone 11 and iPhone 11 Pro called QuickTake that lets you easily capture video without switching between modes.

Hold down the shutter button or volume button while using the Photo mode of the Camera app, then capture video until you release the button. You can even slide the on-screen shutter button over to lock in video mode on the spot.

QuickTake is extremely convenient and will likely encourage people to take a lot more video when shooting photos. It also has a cool new trick for handling audio playback while recording footage.

Before now, iPhone has always paused audio playback including music and podcasts when using the Video mode of the Camera app on iOS. The decision makes sense if you don’t want speakerphone quality audio captured in your video, but sometimes the sound sets the scene.

Years ago before I switched to iPhone (and AT&T was the only US carrier), I owned a Samsung Galaxy S Showcase phone that worked different from iPhone. Music played on the phone continued to play even when you recorded video, and that’s remained one feature I’ve missed on iPhone for years. It even came up on last week’s 9to5Mac Happy Hour podcast before the iPhone 11 hit stores!

So you can imagine my glee this morning when I was playing music from my iPhone 11 and taking a few shots of my kids before school, only to discover that music in QuickTake mode continues to play during video capture! This even works if you use the right-slide gesture to lock the QuickTake camera into video recording.

I really hope this is the intended behavior and not a software bug or omission. This effectively gives users two options for how to treat audio playback when recording video: use the Video section if you want to pause it, or use the QuickTake camera in the Photo section if you want the audio captured in the video.

QuickTake is only available on the redesigned Camera app on iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max, but the new audio capture behavior for video is a subtle but appreciated feature of the new iPhone.

Read more about iPhone 11 camera:

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I saw people sharing their experience of how Apple Music has been deleting songs from their library, and most of them believe that it's a bug from Apple. But actually, it is not. Then why Apple Music is "deleting" songs from your iPhone or iTunes? That's what we're going to help you find out today. Plus, we'll introduce some troubleshooting tips to see if you can get your issues fixed and stop Apple Music from removing your music files.

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Why Does Apple Music Delete My Songs?

1. Your Apple Music Subscription Is Invalid

After you sign up for Apple Music, you are enabled to use iCloud Music Library which is for matching, uploading and storing your songs in cloud so that you can listen to your music on all your iOS devices anytime anywhere. It shares the similar features with iTunes Match when it comes to syncing and matching songs. But the only difference is that, all the songs you download back from iCloud during your Apple music subscription, are DRM-protected. And when you cancel your subscription, all music files you've downloaded via iCloud Music Library will be removed.

So Apple Music is actually deleting the songs that have DRM-protection. If your music files are DRM-free, they will be "safe" unless they've been added DRM by Apple. It’s important to make a backup of your DRM-free songs before you start using Apple Music.

2. "Optimize Storage" Is Turned on for Music

If Apple Music are deleting songs from your iPhone, then you should check if you have turned on "Optimize Storage" in your Music app.

When this feature is enabled, it means you allow Apple to manage the music files stored on your iOS device based on the minimum storage you choose, such as 16 GB, 32 GB, 64 GB and 128 GB.

If your iPhone is low on space, Apple will automatically delete music that you haven't played in a while to free up your iPhone music storage.

Here's how to turn off optimized storage for music:

Step 1. Go to Settings > select Music > scroll down and find "Optimize Storage".

Step 2. Click "Optimize Storage" and then tap the toggle to turn it "OFF".

3. iCloud Music Library Is Disabled on Your Devices

When iCloud Music Library are disabled on your iPhone or iPad, all songs you've downloaded before will be removed.

For those who switch to a new iPhone or just finish an iOS update, you'd better go check if iCloud Music Library are enabled on your device.

How to turn on iCloud Music Library:

Step 1. Sign into your iPhone or iPad with the Apple ID that you use with Apple Music.

Step 2. Go to Settings > Music and turn on iCloud Music Library by switch the button to "ON".

4. "Show Apple Music" Is Turned OFF on your iPhone or iPad

If "For You" tab is disappeared from your Music app, or you cannot find your Apple Music streaming songs in the app, then go to Settings > Music and turn the "Show Apple Music" option to "ON".

How to Stop Apple Music from Deleting Songs after Canceling Subscription/Trial

Tips #1: Keep A Backup of Your Music Library before Joining Apple Music

For Apple Music users, it's always important to make an extra backup of your purchased songs, CD songs and other music files on your primary computer before you start using Apple Music streaming service.

By doing so, you won't be afraid of losing your songs due to Apple Music's matching feature and DRM-encryption. Even if Apple Music randomly delete songs, you can restore the files with ease.

Tips #2: Remove DRM and Convert Apple Music Songs to MP3/M4A/AAC

There's a once and for all solution to stop Apple Music songs from disappearing after cancelling subscription or free trial. You can use a tool like TuneFab Apple Music Converter to download the DRM-free version of Apple Music songs before the subscription ends.

TuneFab Apple Music Converter is able to get access to your entire iTunes music library, including Apple Music songs, purchased songs, iTunes audiobooks, Audible audiobooks, etc. It can not only remove DRM protection from Apple Music, but also convert Apple Music songs to DRM-free format such as MP3 so that you can keep the songs playable on any device forever.