Adapting to change why it matters and how to do it

By Tony Taylor

The rapid change in health care technology is a challenge to health care providers. Effectively adapting to change is not only the responsibility of the IT department, it also requires each employee to stay current with technology options. Does this mean reading every tech book or magazine that you can get your hands on? No, but it does require that staff approach changes in technology with an open mind and a willingness to adopt new (and often more efficient) practices!

Whether change comes in the form of new hardware or new software (or a combination of the two!), t he challenge is to help each individual successfully navigate the process.

How to Adapt to Change

• L ook at the changes positively. Can staff anticipate time-savings? an increase in efficiency? How might the proposed change be framed in a positive light?
• Understand that change is inevitable. Our choice is in how we address the challenge!
• Get Training. Register for our software training here. Knowledge = power!
• Take the time to become familiar with the technology. Plan that it may take additional time or resources for the first few days. Staff accordingly!
• Begin using the new technology and sharpening your skills. Assisting coworkers by teaching others what you have learned. This reinforces your own understanding and creates strong teamwork.
• Get to know and fully utilize your IT specialist! They should be available and a valuable asset in any transition.

If you find yourself struggling with new technology, contact your IT department or your manager to assist you in the adaptation to the new technology. ResiDex Software staff pride themselves on providing excellent training and support. Our support team can be an additional support in transitioning to new technology! If you are interested in learning more, email our support team at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Cut Costs

Reduce expenses and increase revenue by capturing services provided, billing accurately, and preventing “service creep”!

• Ensure correct billing for both scheduled and unscheduled services.
• Automatically alert staff of care level changes.
• Simplify the process for charging supplies.

Save Time

Spend less time managing records and more time caring for your clients!

• Enter information only once–no redundant data entry.
• Manage and track employee resources, creating efficiencies.
• E-Chart services and medications, in real-time, at point-of-service, with the touch of a finger!

Avoid Errors

Prevent errors in service delivery and documentation using the power of ResiDex to ensure accuracy!

• Detailed, individualized service plans are available at point-of-care for easy reference
• Facility policies and procedures are accessed at point-of-care via Rtasks
• Medication e-charting provides real-time documentation of all meds administered, ensuring timeliness and accuracy